"You guys are simply the best. Thanks for delivering fresh flowers in time."
-- Jagdeep Singh , Melbourne
"My parents were thrilled to receive a cake on their Anniversary. Thanks to you guys! Using your convenient online ordering system I was able to book a cake delivery for my parents. I will surely use your services again"
All customers are expected to read the below Terms & Conditions before placing any order and shall be bound by these Terms & Conditions in all cases.
1) In case of Branded items, all warranties, after sales service and maintenance of items will be subject to the condition of the original manufacturer or owner of the brand. In case of any defect or claim it may be lodged on them thru us but we shall not be responsible for any claim.
2) In case of any confusion about the delivery address or in case our delivery boy is unable to locate the address, we reserve the right to call the recipient at the given phone number. In case any customer wants the gift to be surprise in any circumstances it should be mentioned in the other instruction box in the order form.
3) Delivery attempt is made only twice for perishable Items like Flowers, Cakes, Fruits & Sweets. In circumstances like : address is incorrect /addressee not available / refusal to accept, the customer will be charged for the order.
4) If any non perishable product is not available readily, the customer will be informed about it thru email. And we shall courier the gift to be delivered ASAP. We shall not be responsible for any delay in such circumstances out of our control.
5) Since flower arrangement, cakes, fruit baskets are hand made and subject to regional / local taste , there may be a slight variation from the picture shown .Availability of particular flower or other item may also lead to the change of composition of arrangement. However we try our best to deliver the products as per the image.
6) If any perishable product of particular brand is not available in the city , a similar best quality product , nearest to the item ordered will be delivered.
7) In case of any complaint against the quality of product we shall redeliver the product subject to satisfaction of recipient. Refund can also be made depending on nature of complaint and any decision to refund is sole prerogative of the owner of the website.
8) All the courier items are dispatched thru India's Best Courier Service , Partner of FedEx in India "BLUE DART".
So IndiaFloristNetwork.com will not be responsible if any item is not delivered on right time.
9) In case a customer wants to cancel an order 7% of the ordered amount will be deducted towards credit card processing expenses.
10) In case of any order delayed due to Late Credit Card Processing or any extraordinary circumstances, it may be delivered at the next available date with a notice to you but without getting your specific confirmation to this effect. Furthermore please note that we deliver all orders between 9 am.to 6pm. and we do not guarantee delivery at a particular time or between a time frame mentioned by any customer in the order.Any request made by any customer will be tried to be implemented but may not be adhered to and we reserve the right to deliver the order anytime between 9 am. to 6 pm..A customer can not cancel any order or ask for a refund or refuse to pay on the ground of non-delivery within a time frame.We however,do assure delivery on the recorded date.